Board Engagement how-to

  • Board Member Confidentiality and Conflict of Interest Statement
  • Board Outreach 101
  • Complaints and Operational Concerns
  • Dealing Responsibly with Operational Concerns
  • Delegation to the GM (illustrated)
  • Graceful Disengagement Role Plays
  • SOP – Board Process for handling owner or staff concerns

More Outreach Info

  • Beyond in-store tabling
  • Board Communication Perspective
  • Board Communication Template